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United States Department of Transportation United States Department of Transportation

Visitors’ Center


The Great Lakes St. Lawrence Seaway Development Corporation (GLS) announced that the Dwight D. Eisenhower Visitors' Center, located at the U.S. Eisenhower Lock, will remain closed due to the ongoing public health emergency until further notice.  Advance notice will be provided to the public prior to any scheduled reopening of the Visitors’ Center.

The Seaway Visitors' Center at the Eisenhower Lock provides tourists and ship watchers with an observation deck where they can view commercial vessels and cruise ships from around the world as they transit the lock.  The top deck is open to the public, and guides are available to provide additional information to tourists.  Hundreds of ships from all over the world make thousands of transits through the St. Lawrence Seaway annually.  They carry a wide variety of cargoes including grains, iron ore, coal, steel, stone, steel slabs, and project cargoes such as windmill components.

The Massena Chamber of Commerce will operate a gift shop featuring items from local vendors and Seaway memorabilia, as well as provide tourist information to visiting guests.  Due to security measures, visitors will be asked to leave all packages, bags, backpacks etc. in their vehicles.  For those necessary items that need to be carried into the viewing area, you may be asked to present them for inspection or have them checked by a metal detecting wand.  This will be conducted at a manned checkpoint as you enter the Visitors’ Center area from the parking lot.  The Center may be periodically closed to visitors at the discretion of the GLS. 

The Center is located off Route 37 in Massena, N.Y.  Turn right at the traffic light at the St. Lawrence Centre Mall main entrance if approaching westbound or left if heading eastbound.  The Visitors' Center entrance is 1.5 miles on the right.

For up-to-date information on estimated vessel transit times, call (315) 769-2422 for a voice recording of that day’s projected lockage schedule.  Additional information is on the website at This map updates every 15 minutes with details on those ships currently in transit within the Seaway System.  To obtain specific lock information, visit our Vessel Transit Information page ( and pull down the Order of Turn information. This offers real-time information on those vessels preparing to enter any of the locks.


The Great Lakes St. Lawrence Seaway Development Corporation (GLS)'s Dwight D. Eisenhower Visitors' Center
Last updated: Sunday, December 27, 2020