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St. Lawrence Seaway Visitor Center at Eisenhower Lock

Seaway Visitor Center Exterior Building


About Your Visit

Admission: Free
Average Length of Visit: 1½ hours
Location: 76 Barnhart Island Road, Massena, NY 13662

Days & Hours of Operation

Days Wednesday—Sunday
Hours 9:00 AM—5:00 PM

Beginning on September 04, 2024. Days and hours of operation are seasonal and subject to change.

Contact

  • Seaway Visitor Center at Eisenhower Lock
    Phone:  315-764-3208
     
  • Shipping Schedule—Eisenhower Lock
    Phone:  315-769-2422
    For a voice recording of the daily projected lockage schedule at Eisenhower Lock, call the number above.
     
  • St. Lawrence Seaway Visitor Center—Eisenhower Lock
    Email: GLS_VisitorCenter@dot.gov
    For additional questions or more information related to group tours and events please email us directly.

Accessibility Services

The Visitor Center building is fully accessible to all individuals. Family and accessible restrooms are conveniently located throughout the Visitor Center. Listening devices with audio descriptions of all exhibits are available at the Information Desk.

For further information or assistance regarding accessibility needs, please contact the Visitor Center directly prior to your visit. We are committed to ensuring all visitors have an enjoyable and inclusive experience at the Seaway Visitor Center at Eisenhower Lock. 


About the Seaway Visitor Center at Eisenhower Lock 

The Seaway Visitor Center at Eisenhower Lock, located just off Route 37 in Massena, New York, has served as a major tourist attraction for St. Lawrence County residents and tourists since 1961, drawing in over 100,000 people every year.

Inside this newly enhanced amenity, you'll find numerous educational exhibits and interactive activities that tell the story of the Seaway, Eisenhower Lock, and ships that pass through. The Visitor Center offers a wide variety of topics explained, from the Seaway’s beginnings in 1959 to its current role within the U.S. Department of Transportation, and so much more. During shipping season, you can watch as pilots navigate massive vessels into the Eisenhower Lock from the observatory decks—and even try your hand at “navigating” a ship into the lock through an interactive simulation, all year-round! Everyone is invited to explore the Visitor Center and learn about the Seaway's past, present, and future.

What to Expect at the Seaway Visitor Center

  • Explore educational exhibits and interactive navigation simulations.  
  • Discover the Seaway’s vital role in transportation through films in the theater. 
  • Tour the center with knowledgeable guides or take a self-paced tour. 
  • Participate in free educational activities and programs led by experts. 
  • Reserve our conference room for community-focused events. 
  • Watch vessels transit the U.S. lock from observatory decks.

Looking for More Information? 

Shipping Schedule—Eisenhower Lock 
Call 315-769-2422, for a voice recording of the daily projected lockage schedule. 

Track Marine Traffic on the Seaway Map
For the latest details on ships currently in transit within the Seaway System, visit the Great Lakes-Seaway binational website, which updates every 15-minutes. 

Vessel Transit Information
For real-time, lock-specific, information on vessels preparing to enter any of the 18 locks, select the drop-down toolbar, within 'Order of Turn by Lock' to select a location.
 
Connect With Us on Social! 
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Groundbreaking at the Seaway Visitor Center at Eisenhower Lock


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The north exterior of the three-story brick Seaway Visitor Center has two full building-length terraces.  The timer in north vestibule of the Seaway Visitor Center reads, "Next Ship Arriving In" is set to 00:00 and a ship passing through the Lock can be seen through the window. On either side of the vestibule are walls covered with murals and text associated with a variety of exhibits.  The tugboat called the Seaway Guardian is passing through the Eisenhower Lock.